Phone Support in Shared Web Hosting
Our shared web hosting packages include telephone support fourteen hrs per day even on public holidays, which means that if you do not have an account yet, you're able to call us and learn more about our solutions or if we meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so you are able to contact the number which is nearer to you. If you're a current customer, we can help you promptly with all of the general and billing matters as well as with a number of tech issues in order to save you time and efforts - we are aware of the fact that often it is quicker to consult with a live person to get things done instantly. Certainly, some problems simply cannot be resolved on the phone, so in such a case you're able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be sure that there is always someone to assist you when you have any queries about the semi-dedicated server packages that we offer. Whether you want to find out more about our plans, you have a billing issue or some general problem, you can just give us a call. Although some more complex issues may require a support ticket so as to give some time to our tech support crew to analyze, we are able to help you with a lot of technical questions on the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the United states of America, the UK and Australia, we have local telephone lines in all of these countries as well. If you are in another country, we also have a global number where you'll be able to get in touch with us.