Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Response Warranty

  • Each ticket you submit to our client assist Dept will be answered within less than 1 hour. The standard questions are going to be taken care of instantly. Nonetheless, if the support inquiry you have submitted needs the help of a qualified admin technician, we are going to address the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Top–quality Technical Assistance Service

  • We will be on line for you round the clock to deliver guidance and customer support and to assist you with any trouble that you could possibly encounter whilst organizing your virtual server. We will aid you with all pre–installed applications, including your Operating System, server administration panel (dependent upon the VPS type) and the Hosting Control Panel made completely by us.

  • Intuitive help center

  • An Informative Help Zone

  • In the Hosting Control Panel that is provided free–of–charge in your virtual server, you can find an informative Help section, consisting of all that you should be informed about when controlling your sites and applications. We have integrated a wide range of how to articles and reviews and video guides that present the important web site management tasks in an easy to read manner.