Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find almost all the answers to your questions in the user–friendly Help Center section integrated into DuoServersHost’s Hosting Control Panel. It offers an ever–increasing repository with frequently asked questions and comprehensive educational articles written by our skilled technical support staff.

  • Top quality support service

  • Video Tutorials

  • We have prepared a selection of educational video tutorials that visually illustrate how you can resolve a common issue connected to your Linux shared web hosting account. You’ll find the videos in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 support service with a one–hour support ticket response time guarantee. A team of professional technicians will be at your disposal to answer all the enquiries that you might have. During non–busy periods, an answer will be supplied in even less than 20 minutes.