Website Migration
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Q: What does the web site migration service include? Will my site be safe?
A: The website migration service that we are offering is free of charge (to a certain extent). We will move your site(s) to our super–modern cloud hosting platform without you needing to do anything. We know from personal experience that swapping web hosting providers can result in lost information and unwanted network downtime. That’s why we will accomplish all that for you for free!We have highly qualified administrators whose sole job is to make certain that your web site functions exactly as it did on your previous web hosting platform. Our administrators are experts in migrating custom–made web sites, as well as web sites that are based on well–known scripts such as WordPress and Joomla™.
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Q: How long will the website migration process take?
A: We strive to perform all website migrations ASAP. Still, we do not have a set time frame for web site migrations. There are different factors that you have to consider – the sheer size of your site and the workload of our website migration team, etc. We constantly strive to accomplish each migration in under 48 hours. With smaller sites, our staff typically manages to finish in under 24 hours.
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Q: Do you need anything from me before you start moving my website?
A: Yep. We’ll require the name of the web site that you want us to migrate. We will also require a way to access your present hosting account so that we can get the files pertaining to your site.
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Q: My old hosting account has delicate info inside. How can I trust you?
A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a customer. We’re committed to safeguarding the safety of the personal info obtained from the customers. For this purpose, we use technical security measures to avoid the loss, the misapplication, the modification or the illegal leakage of the private details under our control. The security measures include, but are not limited to: physical, digital and administrative operations to protect and secure the data that we gather online. When we ask users to supply financial info (for instance, a debit card number), this info is secured using the SSL (Secure Sockets Layer) encryption technique.
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Q: How about downtime? Will my web site be unavailable?
A: Your site will work just like it did before with your former hosting provider. After we are done with the migration, your website will be configured to work on our hosting platform and we’ll alert you to preview it. If it is functioning properly, all you will need to do is update the name server resource records for your domain name. Your website will be migrated over to us without any downtime.
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Q: Will my present web hosting provider find out that I’m leaving them?
A: While we migrate your web content, your web hosting provider won’t be aware of the transfer at all. We will not touch base with them in any way.
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Q: Does it make any difference what platform my current hosting provider is using?
A: We can transfer your site from any web hosting provider or any Linux–powered hosting platform so long as we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we cannot transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.