1 hour ticket response
Prompt assistance is our number–one concern and this is why we have a team of practiced techs who are eager to provide a rapid reply to any question that you might possibly have. Just post your tech support ticket from the Hosting Control Panel and we’ll respond within sixty minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute tech support ticket response time.
An Outstanding Help Desk Service
We have a team of web hosting support professionals who are ready to respond to all your questions anytime you are in need of support. Most of our customer service team members have several years of experience in the Linux shared web hosting market, which implies that you can constantly count on rapid and detailed answers to your inquiries.
An Easy–to–Browse Help Center Section
Integrated into the Hosting Control Panel is an easy–to–browse Help Center section, which features a variety of information sources. You can search through a frequently updated knowledgebase offering web hosting account management articles and web site administration articles, watch the educational video tutorials or consult the F.A.Q. archive.