If your web hosting supplier offers live chat support, you'll be able to speak to an agent in real-time and learn helpful information or get an issue resolved in a timely manner. The key advantage of using chat compared to calling to talk with a live person is that you need just a computer with web access, so you will not pay any charges in the event that you're in another state or country. Furthermore, it is easier to copy and paste data for instance domains, usernames or error messages in other words details that are sometimes difficult to provide to the other side over the phone. The live chat is also a faster way to contact your website hosting company's support team in comparison to using a ticketing system. What's more, when some trouble needs some more time to be resolved, you'll be able to do something else entirely while you wait for support on the live chat, so you won't lose time - something that's not possible when you are on the phone.

Live Chat Support in Shared Web Hosting

As we believe that various problems are easily resolved if you talk with a live person, we supply a live chat service for all our potential and current clients. The chat is online every day and our customer care agents will assist you with a wide range of questions and issues. If you aren't our customer yet, you are able to find out more about our shared web hosting plans and the hosting platform in general to make sure that your web sites will operate effectively on our servers. In case you already have an account and you have some questions or you encounter any problems with some of our solutions, you can join us on our live chat and we will provide you with the necessary details or assist you to troubleshoot the issue. You will have to open a support ticket for certain issues which require more time or the assistance of a system administrator, still for the majority of basic problems you will get help on the spot.

Live Chat Support in Semi-dedicated Hosting

We provide you with live chat support as a part of our services, which means that if you have any questions about our Linux semi-dedicated hosting, you can get in touch with our customer support team anytime regardless if you've already acquired your account or not. In general, the chat service is for pre-sales, billing and basic questions and difficulties, still we are able to assist you with many tech questions too. We can help you choose the right plan for your sites if you do not have an account yet, we can reply any billing questions or concerns you could have or we can assist you with installing your new email address on your computer or smartphone - all the aforementioned will be done in a timely manner since our live chat service is available all day, every single day. Every time you require assistance, you are able to talk to a representative and save considerable time.