Service Uptime Guarantee in Shared Web Hosting
When you get a shared web hosting plan from our company, we ensure that your sites will be up and running at least 99.9% of the time. We have practically eliminated the server downtime by using an innovative cloud hosting platform in which independent groups of servers address each individual portion of the overall service - files, databases, emails, etc. In that way, if there is an issue with a web server, the other web servers inside the cluster shall simply take over and your internet sites won't be affected whatsoever. In order to avoid any infrastructure problems, we furthermore have diesel-powered backup generators and a number of independent Internet providers. Competent admins keep track of the web servers 24/7 to handle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages offer a 99.9% uptime guarantee. In fact, you will not notice any downtime or service disruptions at all due to the fact that we employ a groundbreaking cloud platform and instead of managing everything on just one web server like most providers do, we have different clusters of web servers that control each and every service - files, email messages, CP, databases, etc. We also have a customized load-balancing system, so our hosting service is much more stable than what you'd ordinarily find available. To make sure that nothing will interrupt the work of your Internet websites, our web server facilities have diesel backup generators and a number of different Internet providers. We have software and hardware firewalls to prevent DDoS attacks and administrators keeping track of the web servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated packages include a 99.9% server and network uptime guarantee and routine maintenance procedures are part of the other .01% of the time. We test every server carefully before we hand it over to the client and we use new hardware components in order to avoid any possibility of hardware failures. Any unanticipated software troubles can be resolved right away by our system administrators as they keep an eye on all the hosting servers 24/7. To prevent infrastructural complications, our data center in downtown Chicago employs powerful diesel backup generators, while the online connectivity to the web servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your Internet sites are flooded, we can respond immediately and filter the excess traffic before it reaches your dedicated server and disrupts the proper operation of your Internet sites.