Extensive Online Documentation in Shared Web Hosting
If you’ve purchased your first shared web hosting package from our company or have transferred your site over to us, you will get accustomed to our platform and our in-house developed Hepsia hosting Control Panel in a jiffy due to the fact that we have compiled an exhaustive knowledge base where you can find all the information that you will ever need – both general info with regards to the hosting service as a whole and more specific info about the different functions that you can use and the challenges that you could stumble upon. The articles themselves are located in 2 places. The entire article archive is accessible through the Control Panel’s Help section. You can read articles that are dedicated to the different functions in each section of the Control Panel as well. You can become aware of how to accomplish basically everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles offer thorough instructions, so you’ll never get lost due to an unclear text. Naturally, if you face a more specific obstacle and you don’t find a solution in our knowledge base, you can get in touch with our help desk team representatives 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled an in-depth knowledge base for all our present and prospective customers, so if you get a semi-dedicated server plan from us, you’ll be able to find any info that you are looking for at any time. We’ve got a large number of educative help articles, which will help you understand better what’s going on in your account – "What’s PHP?" and "What are file access permissions?" are simply two instances. Our elaborate manuals will help you do anything you like – extract an archive file, import a MySQL database, redirect a domain, etc. Additionally, we also have troubleshooting guidelines, which will permit you to discover what induces a particular problem and the possible solutions for it. In case you’re not able to send emails or your domain returns an HTTP 500 error message, for example, you can resort to our knowledge base and resolve the issue instantaneously. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.